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Writing help

Polish with AI rewrites your draft to be more concise, friendlier, more professional or grammatically correct, and you choose which version to keep. In a new direct chat on iPhone, Android or the web app, DonutChat also suggests openers.

Polish with AI works in chats and threads. In the desktop app, it’s called Rewrite with AI. Only your draft is shared with the AI, not the rest of the conversation, and nothing is sent until you send it yourself.

  1. Type your message.
  2. Tap the wand button (Polish with AI) in the message box.
  3. Tap a style. Polishing your message… shows while the AI works.
  4. Tap Original or Polished to put that version in the message box.
  5. Edit the text if you like, then send it.

To keep your draft as it was, close the sheet. Polish with AI isn’t available while you edit a message you already sent.

iPhone, Android and webDesktopWhat it does
Make conciseConciseShortens the draft without losing the meaning
Make friendlyFriendlyUses a warmer, more natural tone
Make professionalProfessionalUses a clear, courteous tone for work
Fix grammarGrammarCorrects spelling, grammar and punctuation
  • Drafts can be up to about 4,000 characters, fewer in languages such as Korean or Japanese. On iPhone and Android, the button disappears when a draft is longer. In the web app, the button stays, but polishing a longer draft fails, so shorten it first.
  • The rewrite stays in your draft’s language.
  • If polishing fails, you see Couldn’t polish this message. Try again. with a Try again button, and your draft doesn’t change. The desktop app shows errors in a banner.

AI can change your meaning or drop details, so read the rewrite before you send it.

When you open a direct chat that has no messages yet, up to 3 suggested openers appear above the message box.

  1. Start a direct chat with someone you haven’t messaged yet. Chats and groups explains how.
  2. Select an opener. It goes into the message box.
  3. Edit it if you like, then send it.
  • AI writes the openers using only your app language and the names and usernames of you and the other person, never messages. The app doesn’t label them as AI.
  • If the AI doesn’t answer quickly, you see a few standard openers instead.
  • Openers appear only in direct chats, not in groups.